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Knowledgebase

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Articles in this category

What's a Knowledgebase and How It Can Help Improve Customer Happiness

A knowledgebase is more than a collection of articles. A knowledgebase is a powerful tool that makes customers happier and can quickly reduce support inquiries by 33% (or more!). A knowledgebase is s...
How a Knowledgebase Can Quickly Help Reduce Customer Support Costs By 33% or More

What is a knowledge base? A knowledgebase is a software tool that enables your customers find answers to their support questions on their own, without having to email or contact you for help.A knowle...
7 Tips on How to Better Secure Your Home Network

Ensure your home Wi-Fi service set identifier(SSID) is not the default oneThe SSID is the network’s name. Many manufacturers give their wireless routers a default SSID. When a computer with a wireless...
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How a Knowledgebase Can Quickly Help Reduce Customer Support Costs By 33% or More

Category: Knowledgebase

What is a knowledge base? A knowledgebase is a software tool that enables your customers find answers to their support questions on their own, without having to email or contact you for help.A knowle...

7 Tips on How to Better Secure Your Home Network

Category: Knowledgebase

Ensure your home Wi-Fi service set identifier(SSID) is not the default oneThe SSID is the network’s name. Many manufacturers give their wireless routers a default SSID. When a computer with a wireless...

What's a Knowledgebase and How It Can Help Improve Customer Happiness

Category: Knowledgebase

A knowledgebase is more than a collection of articles. A knowledgebase is a powerful tool that makes customers happier and can quickly reduce support inquiries by 33% (or more!). A knowledgebase is s...

What are application modernization services?

Category: Application Modernization Services

Application modernization services address the migration of legacy software to new applications or platforms, including the integration of new functionality to provide the latest functions to the busi...

What are Software Support Services?

Category: Software Support

Software support services are generally technical support services that are delivered for specific software products. Software support services include remote troubleshooting capabilities, installatio...

What is software maintenance?

Category: Software Maintenance

Software maintenance is the modification of a software product after delivery to correct faults, to improve performance or other attributes, or to adapt the software product to a modified environment...

How much does software development support cost?

Category: Software Support

The cost of software development support varies depending on the scope of the project, the level of support required, and the experience of the provider. It is recommended to get a customized quote fr...

What are the benefits of software development support?

Category: Software Support

The benefits of software development support include improved software quality, faster time-to-market, reduced costs, increased user satisfaction, and better return on investment.

What kind of support is provided for software development?

Category: Software Support

The support provided for software development includes technical support, bug fixing, version control, maintenance, and upgrades.

How long does software development support last?

Category: Software Support

The duration of software development support varies depending on the project requirements and the service level agreement. It can range from a few weeks to several years.

What are the qualifications of software development support providers?

Category: Software Support

Software development support providers should have experience in software development, knowledge of programming languages, and familiarity with software development tools and methodologies. They shoul...

What is the process of getting software development support?

Category: Software Support

The process of getting software development support involves discussing the project requirements with the provider, agreeing on the scope of work, signing a service level agreement, and initiating the...

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